Comments on: Air Travel Angst - Spirit v. Southwest http://rickseaney.com/2007/08/22/air-travel-angst-spirt-v-southwest/ Sun, 07 Sep 2008 07:00:11 GMT http://wordpress.org/?v=wordpress-mu-1.2.4 By: Forexman http://rickseaney.com/2007/08/22/air-travel-angst-spirt-v-southwest/#comment-15265 Forexman Thu, 05 Jun 2008 08:46:03 +0000 http://rickseaney.com/2007/08/22/air-travel-angst-spirt-v-southwest/#comment-15265 Hi. This is really interesting post. Thank You! I have just subscribed to Your rss! Best regards Hi. This is really interesting post. Thank You! I have just subscribed to Your rss!

Best regards

]]> By: sasha brinkova http://rickseaney.com/2007/08/22/air-travel-angst-spirt-v-southwest/#comment-2914 sasha brinkova Mon, 10 Dec 2007 19:35:11 +0000 http://rickseaney.com/2007/08/22/air-travel-angst-spirt-v-southwest/#comment-2914 Contrary to popular belief, the end of the year is one of the best times to look for, awesome descion Contrary to popular belief, the end of the year is one of the best times to look for, awesome descion

]]> By: kent http://rickseaney.com/2007/08/22/air-travel-angst-spirt-v-southwest/#comment-2450 kent Tue, 27 Nov 2007 20:27:35 +0000 http://rickseaney.com/2007/08/22/air-travel-angst-spirt-v-southwest/#comment-2450 Three months ago, I called to inquire about cancelling a non-refundable flight. The agent told me that if I were unable to make the flight, i would be granted a voucher. Now, 3 months later, I went onto their web site to book 4 flights from la to ny for a total cost of over $2,000 but there was no $200 voucher for me. After talking to "the hightest supervisor at the company", he informed me that Spirit would not grant a voucher for $200 to me "no matter what!" and told me to READ the terms and conditions sent to me when booking the reservation. Appears that I didn't "officially" CANCEL my flight when i called. He also said that the company's policy is not to give out the Corporate Headquarters phone number!! So, they will lose this business plus all future business from me for $200. And I will let everyone I know about this! Three months ago, I called to inquire about cancelling a non-refundable flight. The agent told me that if I were unable to make the flight, i would be granted a voucher. Now, 3 months later, I went onto their web site to book 4 flights from la to ny for a total cost of over $2,000 but there was no $200 voucher for me. After talking to “the hightest supervisor at the company”, he informed me that Spirit would not grant a voucher for $200 to me “no matter what!” and told me to READ the terms and conditions sent to me when booking the reservation. Appears that I didn’t “officially” CANCEL my flight when i called. He also said that the company’s policy is not to give out the Corporate Headquarters phone number!! So, they will lose this business plus all future business from me for $200. And I will let everyone I know about this!

]]> By: Betty http://rickseaney.com/2007/08/22/air-travel-angst-spirt-v-southwest/#comment-2297 Betty Thu, 22 Nov 2007 12:19:13 +0000 http://rickseaney.com/2007/08/22/air-travel-angst-spirt-v-southwest/#comment-2297 Gear up for grub with a tripleheader of pigskin, including a meeting of brothers in Dallas. Everybody knows it's been a rough year for her, but find out who else had issues Gear up for grub with a tripleheader of pigskin, including a meeting of brothers in Dallas. Everybody knows it’s been a rough year for her, but find out who else had issues

]]> By: Lee http://rickseaney.com/2007/08/22/air-travel-angst-spirt-v-southwest/#comment-935 Lee Tue, 18 Sep 2007 02:21:47 +0000 http://rickseaney.com/2007/08/22/air-travel-angst-spirt-v-southwest/#comment-935 <strong>Lee...</strong> I could not believe the amount of quality material on this site. The site is extremely eyecatching and pulls the reader straight it, the articles are great quality and are very professionally written. I have seen too many of these sites where it looks... Lee…

I could not believe the amount of quality material on this site. The site is extremely eyecatching and pulls the reader straight it, the articles are great quality and are very professionally written. I have seen too many of these sites where it looks…

]]> By: Allan http://rickseaney.com/2007/08/22/air-travel-angst-spirt-v-southwest/#comment-735 Allan Thu, 06 Sep 2007 16:02:37 +0000 http://rickseaney.com/2007/08/22/air-travel-angst-spirt-v-southwest/#comment-735 My family had a flight on Spirit on Sep.2 Ft. Lauderdale-Detroit. Upon arriving at airport told it was cancelled, with no explanation given. We were rebooked at 4pm United throught Chicago, problem was United would not accept Spirits reservation. Ended up staying overnight with hotel and meals paid by Spirit. Only because my wife would not let supervisor out of her sight and followed him around. Service none at all. Will not fly them ever again. Will use Southwest or Jet Blue My family had a flight on Spirit on Sep.2 Ft. Lauderdale-Detroit. Upon arriving at airport told it was cancelled, with no explanation given. We were rebooked at 4pm United throught Chicago, problem was United would not accept Spirits reservation. Ended up staying overnight with hotel and meals paid by Spirit. Only because my wife would not let supervisor out of her sight and followed him around. Service none at all. Will not fly them ever again. Will use Southwest or Jet Blue

]]> By: Deb http://rickseaney.com/2007/08/22/air-travel-angst-spirt-v-southwest/#comment-526 Deb Sun, 26 Aug 2007 01:18:52 +0000 http://rickseaney.com/2007/08/22/air-travel-angst-spirt-v-southwest/#comment-526 While I have never flown with Spirit, I'm generally of the "try anything once" attitude. After this, I won't even give Spirit a first chance! I will also try cheaper services at least once, just to check out the customer service, etc. Not always, but usually, you really do get what you pay for, as seems the case with Spirit; you pay less, you get less. What B.S. While I have never flown with Spirit, I’m generally of the “try anything once” attitude. After this, I won’t even give Spirit a first chance! I will also try cheaper services at least once, just to check out the customer service, etc. Not always, but usually, you really do get what you pay for, as seems the case with Spirit; you pay less, you get less. What B.S.

]]> By: Kimberly http://rickseaney.com/2007/08/22/air-travel-angst-spirt-v-southwest/#comment-517 Kimberly Sat, 25 Aug 2007 15:07:00 +0000 http://rickseaney.com/2007/08/22/air-travel-angst-spirt-v-southwest/#comment-517 I have to say of late, I have been getting crappy customer service in EVERY retail place I have been to. Airlines are no different. I have had the WORST experiences in customer service with Southwest Airlines. I will NEVER fly them! I dont' care if the plane ticket is $2; They will NEVER get my business again. I live across the street from Love Field Airport and I will go American from Love Field or I will drive to DFW, just to avoid Southwest. I have decided to not spend my hard earned money any place that gives me terrible customer service. As far as airlines go, I have found that American Airlines is pretty high on my list for good customer service. I am going to pay the extra money in order to have a good customer service experience. That old saying, "You get what you pay for." is true. So if it means paying extra for an airline ticket and I get good service, then that is what I will do. I have to say of late, I have been getting crappy customer service in EVERY retail place I have been to. Airlines are no different. I have had the WORST experiences in customer service with Southwest Airlines. I will NEVER fly them! I dont’ care if the plane ticket is $2; They will NEVER get my business again. I live across the street from Love Field Airport and I will go American from Love Field or I will drive to DFW, just to avoid Southwest. I have decided to not spend my hard earned money any place that gives me terrible customer service. As far as airlines go, I have found that American Airlines is pretty high on my list for good customer service. I am going to pay the extra money in order to have a good customer service experience. That old saying, “You get what you pay for.” is true. So if it means paying extra for an airline ticket and I get good service, then that is what I will do.

]]> By: Rick Seaney » On-Time Departures (24-August): NY, Okinawa, and the Space-Time Continuum http://rickseaney.com/2007/08/22/air-travel-angst-spirt-v-southwest/#comment-510 Rick Seaney » On-Time Departures (24-August): NY, Okinawa, and the Space-Time Continuum Sat, 25 Aug 2007 05:03:21 +0000 http://rickseaney.com/2007/08/22/air-travel-angst-spirt-v-southwest/#comment-510 [...] was a lot of big news in the travel world this week. Northwest offered a fare sale, the CEO of Spirit Airlines put his e-foot in his mouth, and my personal battle with US Airways raged into its third week. This [...] […] was a lot of big news in the travel world this week. Northwest offered a fare sale, the CEO of Spirit Airlines put his e-foot in his mouth, and my personal battle with US Airways raged into its third week. This […]

]]> By: Ren Crete http://rickseaney.com/2007/08/22/air-travel-angst-spirt-v-southwest/#comment-507 Ren Crete Sat, 25 Aug 2007 03:04:25 +0000 http://rickseaney.com/2007/08/22/air-travel-angst-spirt-v-southwest/#comment-507 Rick, I need a new e mail address for Al Vitale, can't seem to reach him. Thanks, Ren Crete Rick,
I need a new e mail address for Al Vitale, can’t seem to reach him.
Thanks,
Ren Crete

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