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August 30, 2007

Airline Food Returns (for a price)

Filed under: Customer Service, Airlines — Rick Seaney @ 1:03 pm

Over the past several years, most of us have watched the good-old airline meal become a thing of the past. We went from “do you want chicken or beef” to “do you want these crackers or this cereal bar?” Even the boxed lunches with a small sandwich and cup of fruit have all but disappeared from the airways. Well, Delta has decided it’s time to bring real food back to the people in coach. There is a bit of a catch, though. They’re going to charge you for it.

While some airlines have begun to offer an a la carte menu for basic snacks like candy bars and chips, Delta will be offering more complete meals. Over on Consumerist, they highlighted the menu (set to debut in November on flights over 2,000 miles), which includes things like cereal and fruit for breakfast and California Salad for lunch or dinner. It will even feature selections from world-famous chef, Todd English. First class fliers will enjoy these meals for free, but those flying coach will be charged $2 to $10.

I believe that flights over 2,000 miles should have meals on them. After all, that’s a long time to be on plane without food. But I wonder if this is the best way to go, and if passengers will embrace the paid meal menu. My guess is that when faced with hours in the air, many travelers will fork over the money for a meal. But let me know what you think. Would you rather pay for Delta’s Califronia Salad or just grab something on your own before you get on the plane?

1 Comment »

  1. I would definitely bring my own food. You get more choice that way, and it is probably much fresher. I hope that airports continue to improve their restaurant “to-go” offerings. I’m kind of scared of what a Delta California salad wold be like. Iceberg lettuce? Blech…

    Comment by Val — September 1, 2007 @ 8:30 pm

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