We’ve got everything from airline policy reform to scandalous outfits this week. Here are some of the stories that some of my favorite bloggers and sites are covering:

Luggage Gets Its Day in Court

British Airways has a bit of a history with lost luggage, but unfortunately for them, the problem may have finally caught up with them. Two Washington-state residents and a resident of Wisconsin are suing the airline over lost luggage.

As reported by Aero-News, the travelers in question believe British Airways violated the provisions of the Montreal Convention. While three passengers are speaking up, a class-action suit could include thousands of others who feel BA has mishandled their belongings. This story is interesting to me on several levels. It’s one more example of travelers becoming fed up with the airlines (something we’ve seen a lot of lately), and it could go along way to demonstrate what kind of power we as airline passengers have or don’t have.

Customer Service Overhaul

This week has seen more than one airline come to terms with the ever-growing customer service problems they’re having. On Wednesday, I did a post that highlighted United’s decision to bring in a former Disney customer service pro to revamp passengers’ travel experience.

Now, US Airways has hired long-time airline veteran, Robert Isom, to help reshape customer interaction and help erase some of the negative press US Air has been getting. The Arizona Republic reports that Isom is committed to start focusing on basics such as on-time performance, baggage handling and quickly recovering from major service disruptions such as storms. My hope is that the airlines that are bringing in these new champions of customer service are doing so for reasons beyond getting a little good press. If we see a true commitment to changing how things work, we as passengers should reap the benefits and maybe even rediscover a bit of the joy of air travel. However, it’s too early just yet to make a call on whether these proposed changes are for real.

Continental is Ready for Some Football

I’ve been chronicling the naming rights saga of Continental Airlines and various sports teams over the past few weeks.

Their out for the Nets and the Devils in the Meadowlands, but Continental is on-baord with the New York Giants. Or at least they’re now the official airline of the New York Giants. Check out Airline Biz for the full story.

Track Flights with Google Maps Mashup

Technophiles, aviation fans, and lovers of a great mashup should check out Gmaps Flight Tracker. It allows you to track flights over the topography of major cities like Chicago, Atlanta, Boston, and New York. Gadling has got a great post on it, if you want to learn more before you give it a whirl.

Too Sexy for Southwest

A young woman was almost prohibited from boarding a Southwest flight because her outfit was deemed inappropriate. As I tend to stay away from matters of fashion, I’ve left it up to my cohorts at Standard Upright Position to cover the story.

I will say that the passenger in question has become something of a minor celebrity and even made an appearance on the Today Show.

Enjoy the weekend!