Comments on: Bad Weather Reminders: Quick Checklist http://rickseaney.com/2007/12/03/bad-weather-reminders-quick-checklist/ Thu, 20 Nov 2008 21:24:49 GMT http://wordpress.org/?v=wordpress-mu-1.2.4 By: Judy http://rickseaney.com/2007/12/03/bad-weather-reminders-quick-checklist/#comment-6149 Judy Tue, 19 Feb 2008 14:35:40 +0000 http://rickseaney.com/2007/12/03/bad-weather-reminders-quick-checklist/#comment-6149 What are an airline's responsibilities to the passenger during bad weather? My sister had a flight into Milwaukee during a snowstorm; the airport was closed all day so they landed in Green Bay (more than 100 miles away). I understand that they will not pay for hotel, etc, for weather delays - but they did not put them on another flight to Milwaukee the next day, either. They just dumped them 100 miles from their destination and said "good luck!". If you buy a ticket for Milwaukee, don't they have some obligation to actually get you there? Even if it meant a bus the next day, that would have been better than forcing everyone on the plane to scramble for one-way car rentals, bus tickets, or new air tickets - AT THEIR OWN EXPENSE! Any advice would be appreciated! What are an airline’s responsibilities to the passenger during bad weather? My sister had a flight into Milwaukee during a snowstorm; the airport was closed all day so they landed in Green Bay (more than 100 miles away). I understand that they will not pay for hotel, etc, for weather delays - but they did not put them on another flight to Milwaukee the next day, either. They just dumped them 100 miles from their destination and said “good luck!”.

If you buy a ticket for Milwaukee, don’t they have some obligation to actually get you there? Even if it meant a bus the next day, that would have been better than forcing everyone on the plane to scramble for one-way car rentals, bus tickets, or new air tickets - AT THEIR OWN EXPENSE!

Any advice would be appreciated!

]]> By: mibsphil http://rickseaney.com/2007/12/03/bad-weather-reminders-quick-checklist/#comment-2782 mibsphil Thu, 06 Dec 2007 21:28:05 +0000 http://rickseaney.com/2007/12/03/bad-weather-reminders-quick-checklist/#comment-2782 Good suggestions. However, it's too simplistic always to say "don't check your bag." Good advice for a short trip, but when I go to California (from Boston) for two weeks, and there are two of us, it's just not possible to make do with only a carry-on bag. The airlines have simply got to clean up their act. Service, reliability, customer relations, prices, lost luggage, etc. etc. are just getting worse all the time and it's their responsibility. Meanwhile, I always connect (when no nonstops are available) through a city that doesn't get snow. Good suggestions. However, it’s too simplistic always to say “don’t check your bag.” Good advice for a short trip, but when I go to California (from Boston) for two weeks, and there are two of us, it’s just not possible to make do with only a carry-on bag. The airlines have simply got to clean up their act. Service, reliability, customer relations, prices, lost luggage, etc. etc. are just getting worse all the time and it’s their responsibility. Meanwhile, I always connect (when no nonstops are available) through a city that doesn’t get snow.

]]>