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I just read a thoughtful article by a surgeon at Boston’s Children’s Hospital, who said doctors could learn a LOT…from pilots! Dr. Gerald Healy suggests pilots (like doctors) have long been perceived as authoritarian leaders (and, presumably, woe to anyone who questions their decisions). But in the 70’s, airlines switched to a “leadership/team training” approach that protected pilot authority while allowing others to voice their concerns; according to Healey, it resulted in greater overall safety. The doctor claims these training methods work in the surgical suite, as well: in his department, he says, “our medical error rates have dropped to zero after airline pilots taught us team training.” I’d love to hear your thoughts and comments on this. |



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