Comments on: Geek Data: Anatomy of an Airfare Filing Mistake (United Airlines) http://rickseaney.com/2008/05/16/geek-data-anatomy-of-an-airfare-filing-mistake/ Thu, 04 Dec 2008 23:21:34 GMT http://wordpress.org/?v=2.6.3 By: RPO http://rickseaney.com/2008/05/16/geek-data-anatomy-of-an-airfare-filing-mistake/#comment-18187 RPO Wed, 25 Jun 2008 21:09:56 +0000 http://rickseaney.com/2008/05/16/geek-data-anatomy-of-an-airfare-filing-mistake/#comment-18187 Sheesh, i wish i caught em while they were low. Sheesh, i wish i caught em while they were low.

]]> By: Jan Gleiter http://rickseaney.com/2008/05/16/geek-data-anatomy-of-an-airfare-filing-mistake/#comment-13506 Jan Gleiter Thu, 22 May 2008 19:52:50 +0000 http://rickseaney.com/2008/05/16/geek-data-anatomy-of-an-airfare-filing-mistake/#comment-13506 Yes, the mistake was most definitely obvious! No one with one functioning brain cell would have thought United meant it costs more to have your baby on your lap that in its own seat. So you want to make them pay through the nose for an honest mistake? Why? As a passenger, I hope to be treated honorably. I don't always get that wish, but is a nasty "Ha ha! Gotcha!" the only response anyone can think of making to someone else's error? Sheesh! Yes, the mistake was most definitely obvious! No one with one functioning brain cell would have thought United meant it costs more to have your baby on your lap that in its own seat. So you want to make them pay through the nose for an honest mistake? Why? As a passenger, I hope to be treated honorably. I don’t always get that wish, but is a nasty “Ha ha! Gotcha!” the only response anyone can think of making to someone else’s error? Sheesh!

]]> By: hawaiifan http://rickseaney.com/2008/05/16/geek-data-anatomy-of-an-airfare-filing-mistake/#comment-13429 hawaiifan Thu, 22 May 2008 05:14:57 +0000 http://rickseaney.com/2008/05/16/geek-data-anatomy-of-an-airfare-filing-mistake/#comment-13429 Well, their loss and my gain! You guys saved me a bundle. I checked back to day and the fares went from $568 on Thursday to $730 today. Thank you!!!!!! Well, their loss and my gain! You guys saved me a bundle. I checked back to day and the fares went from $568 on Thursday to $730 today. Thank you!!!!!!

]]> By: Hus http://rickseaney.com/2008/05/16/geek-data-anatomy-of-an-airfare-filing-mistake/#comment-13412 Hus Thu, 22 May 2008 02:27:50 +0000 http://rickseaney.com/2008/05/16/geek-data-anatomy-of-an-airfare-filing-mistake/#comment-13412 Serves the greedy CEOs right for making their staff overwork and wear two hats while all they do is sit and get their 6figure salaries; honestly i am not surprised that the airlines have been rated low in customer service; all that the CEOs want to do is cut jobs, make people wear two hats and pay them salary which doesnt keep pace with inflation while they make 6figures And the customers stop complaining they are getting what they want - they want cheap ticket - well it comes with a price Serves the greedy CEOs right for making their staff overwork and wear two hats while all they do is sit and get their 6figure salaries; honestly i am not surprised that the airlines have been rated low in customer service; all that the CEOs want to do is cut jobs, make people wear two hats and pay them salary which doesnt keep pace with inflation while they make 6figures
And the customers stop complaining they are getting what they want - they want cheap ticket - well it comes with a price

]]> By: Barbara Jones http://rickseaney.com/2008/05/16/geek-data-anatomy-of-an-airfare-filing-mistake/#comment-13400 Barbara Jones Thu, 22 May 2008 00:31:29 +0000 http://rickseaney.com/2008/05/16/geek-data-anatomy-of-an-airfare-filing-mistake/#comment-13400 Rick- I have been tracking EWR to SJD non stop on Continental. I am going Jan31-Feb14. Do I buy the tickets (they have been going up...of course) now or wait until after the summer? Barbara Rick-
I have been tracking EWR to SJD non stop on Continental.
I am going Jan31-Feb14. Do I buy the tickets (they have been going up…of course) now or wait until after the summer?
Barbara

]]> By: Rick Seaney http://rickseaney.com/2008/05/16/geek-data-anatomy-of-an-airfare-filing-mistake/#comment-12940 Rick Seaney Sat, 17 May 2008 22:56:40 +0000 http://rickseaney.com/2008/05/16/geek-data-anatomy-of-an-airfare-filing-mistake/#comment-12940 They had already caught the mistake because we saw them doing work on correcting it in the interim on ATPCO. I choose not for example to publicize the the 0$ Denver to Ft. Myers airfare that we noted when it happened (same day) and let the folks at Flyer Talk run with it. We felt this mistake needed the widest possible distribution because it was definitely only going to last until midnight. They had already caught the mistake because we saw them doing work on correcting it in the interim on ATPCO.

I choose not for example to publicize the the 0$ Denver to Ft. Myers airfare that we noted when it happened (same day) and let the folks at Flyer Talk run with it.

We felt this mistake needed the widest possible distribution because it was definitely only going to last until midnight.

]]> By: Brian http://rickseaney.com/2008/05/16/geek-data-anatomy-of-an-airfare-filing-mistake/#comment-12794 Brian Fri, 16 May 2008 13:45:55 +0000 http://rickseaney.com/2008/05/16/geek-data-anatomy-of-an-airfare-filing-mistake/#comment-12794 One wonders how long this would have been around if you decided not to contact United... One wonders how long this would have been around if you decided not to contact United…

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