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  • August 1, 2008

    US Airways Begins $2 Water Charge and “Yours Truly” is On-the-Scene

    Filed under: Airline Fees, US Airways — Rick Seaney @ 1:13 pm

    UPDATE: The aircraft was an Airbus and US Airways had produced a very professional video on the merits of there new “cafe” service including $2 for coke/water and $7 for liquor/beer — again no audible gasps as the video played — unfortunately I was sitting at the front and didn’t get to see much of the reaction during the 1st service — but the crew seemed unfazed …

    *********

    Had to tell you about this while it’s still fresh in my mind.

    I am now on a US Airways jet heading from Las Vegas to Dallas — but just before boarding, the gate agent made a sarcastic little speech.

    He wasn’t upset with us — he was upset with his airline — and he spoke in bitter tones: “It is my very special duty to inform you that today is inauguration day’ at US Airways and what we are inaugurating is our new onboard beverage policy. You now have to pay $2 for that coke, $2 for water.”

    Now, nobody booed or anything but I did see surprised and startled looks on the faces of some passengers — apparently they hadn’t heard about this new fee, and looked like they couldn’t quite believe it.

    Meanwhile, the unhappy gate agent had a bit of advice for us: “Buy a drink now — you can bring it onboard if it has a lid.” Unfortunately, as we all know, finding a drink in an airport shop or cafe that costs less than $2 is hard to do.

    3 Comments »

    1. Not sure if it is legal or wise to charge for water. Just wait until somebody dies of DVT on a flight where they charged for water…

      Comment by DMcD — August 1, 2008 @ 2:19 pm

    2. My thoughts exactly. They are going to have to provide an alternative, or someone is going to end up using the TSA beverage restriction plus this airline’s policy in a lawsuit.

      Comment by mwarden — August 2, 2008 @ 5:19 pm

    3. They are charging for *bottled* water. The airplane source, the one they make the coffee/tea with and comes out of the sinks in the bathrooms is free. They are not denying you water.

      Comment by laura — August 5, 2008 @ 12:08 pm

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