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    • August 21, 2008

    Frontier’s Frequent Flier Miles Program Changing — Not for the Better

    Filed under: Frequent Flyer — Rick Seaney @ 12:14 pm

    Changes are coming to Frontier Airlines’ “EarlyReturns” mileage program, effective September 15.

    Here are some of the details:

    • A $25 non-refundable redemption fee per ticket on award tickets is being added*
    • Award tickets purchased within 14 days of travel will be charged a $75 non-refundable expedite fee per ticket*
    • Mileage redemption level for a domestic roundtrip ticket will increase from 15,000 to 20,000 miles. All other mileage redemption levels will increase by 5,000 to 10,000 miles

    According to a Frontier exec, “Unfortunately, with oil still nearly 50% higher than just six months ago, we had to review the current structure and revise elements that will afford our ability to remain both customer friendly and cost conscious.”

    See all the details on Frontier’s website.

    *These fees are waived for EarlyReturns Summit members
    « New “Passport Cards” — Not for Fliers   TSA on the Defensive »

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