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September 3, 2008

United Reverses Course, Says Free Meals in Transatlantic Coach to Continue

We reported earlier that United was trying an experiment: dropping the free hot meals for economy passengers on its Dulles to Europe flights. Apparently, these passengers were not happy about this, and made their feelings clear to management. After getting what United called “direct, candid feedback” from its customers, the airline decided, okay, those free hot meals will stay. For now, anyway.