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  • September 23, 2008

    National “Passenger Bill of Rights” - Closer to Reality?

    Filed under: Customer Service, News, Passengers — Rick Seaney @ 1:13 pm

    Over at Kiplinger, they’re saying that prospects are improving for enacting a “passenger bill of rights” law.

    Apparently it’s become something of a hot potato for lawmakers facing re-election, and these politicians believe it could affect voter support (’though wouldn’t it be nice to see them pass it simply because it’s the right thing to do?).

    This would actually be a somewhat watered-down version of the bill first introduced in 2007, but it’s still supposed to help “ease the pain of long delays”. Which means it will require airlines to have plans in place for emergencies, detailing how food, water, medical care, bathroom facilities and more will be provided in the event of long delays.

    The word is, passage could come before Congress adjourns in October.

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