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    • September 23, 2008

    Survey Says: Biz Travelers Unhappy with Frequent Flier Programs (See TIP)

    Filed under: Business Travel, Frequent Flyer, Tips and Tricks — Rick Seaney @ 12:22 pm
    A recent national survey of business travelers didn’t really have many surprises in it, but a couple of nuggets stood out to me:

    • only 17 percent had more than 50,000 awards points with any specific airline
    • nearly 60% said that there is a need for a service that makes redeeming easier

    Sounds like these biz folks are struggling with changes in frequent flier miles programs - which is why I put together a chart showing all these changes (and we update it constantly).

    TIP: it may be worth joining a frequent flier club, even if you are discouraged by the hurdles in redeeming miles, for this reason - it may get you ahead of others when it comes time to board the plane (see my post on American’s “priority lanes”). And the beauty of boarding ahead of others means more space available for you to stow your carry-on.
    « American: “Priority Lanes” for Best Customers   National “Passenger Bill of Rights” - Closer to Reality? »

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