A couple of weeks ago, I told you about the worst – and best airports – airports that won these titles based on the most/least flight delays.

Now, here are some tips for getting yourself through the madness of these airports – with as little collateral damage as possible.

• Don’t Be a Jerk: I cannot guarantee airline reps will solve all your problems if you’re polite, but – I can pretty much guarantee that, if you’re a jerk, you won’t get far
• Make an Emergency Kit: Keep an airport map in your pocket, put airline phone numbers in your cell, and get local numbers to airport hotels (websites may say “no vacancy” but rooms are often set aside for walk-ins)
• Pack Light and Here’s How: Use a carry-on bag. Can’t fit everything you need? That’s why coats with lots of pockets were invented. Need that bulky sweater? Wear it and carry the coat.
• Don’t Be Late: Your flight is cancelled but you’re assigned a new flight next day – and told to be there 90 minutes ahead of time. You figure an hour is plenty. You figured wrong – every seat is gone. Be on time!

Read more about these tips, and navigating “worst” airports (is yours on the list?) in my latest weekly column for ABCNews.com.