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When Passengers Go Crazy (And What Can We Do About It?)

March 31, 2009 | Posted in: Ask Rick,Delays,Passengers,Security,Travel Safety

A couple of years ago, when I’d rant about air travel – it usually had to do with lack of customer service (which of course, has pretty much long since disappeared).

Now I find myself ranting, from time to time – about passengers.

Not all of them – not even most. Just those “special few” who can make flying such a trial.

I’m thinking of the woman on a recent Southwest flight who started slapping fellow passengers for no apparent reason; the fellow who traveled across the Atlantic on a crowed plane while suffering from an infectious disease; then there was the man who got antsy while waiting as his plane idled on the tarmac, so he got the emergency door open, slid down the slide and scampered across the runway.

We – the well-behaved majority – pay the price (especially when planes are diverted for emergency landings as was the case with the passenger-slapping woman). There are missed appointments or missed connections and other inconveniences. All because of a very few – but sometimes very troublesome – idiots.

Has this happened to you? If so, do we have to start instituting an IQ test for travelers? Or just stop serving alcohol?

If anyone has any suggestions on how to deal with the situation, I’m all ears.

One Response to “When Passengers Go Crazy (And What Can We Do About It?)”

  1. Socorro Lux says:

    hi
    my one and only suggestion would be to carry a restraining suit/jacket like the ones the use for crazy people. use it while on the air till we get to our destination at which point release them to the authorities(still in the jacket). why detour the plane? tied them up and see how they change their attitude asap.

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