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“United Breaks Guitars” Guy Loses Bag – Guess the Airline

October 29, 2009 | Posted in: Ask Rick,Multimedia,United

You may remember Dave Carroll. He’s the Canadian singer/songwriter who zoomed to fame thanks to his video called, “United Breaks Guitars” (see below) – a video he made after watching baggage handlers at United tossing his guitar about (it broke).

Now, more drama: according to the New York Times, Dave flew United to Colorado Springs (apparently that was his only airline option) to give a talk to customer service executives (oh, the irony) – and United lost his checked-bag.

The musician flew in Sunday and got his bag Wednesday. Unfortunately, his talk was Tuesday.

Dave, I know it shouldn’t be this way, but may I suggest using a carryon next time? I don’t lose bags, because I don’t check any.

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