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Spirit Strike: Flights Canceled June 12/13, Passenger Options

June 12, 2010 | Posted in: Airline News,News | 0 comments

spirit airlines strike flights canceled passenger options

The pilots who fly the planes for Spirit Airlines have gone on strike, and the carrier has canceled all flights for June 12 and June 13. It is not clear yet if more cancelations are coming.

Initially, when the airline strike was looming, a Spirit spokeswoman indicated to us that the low cost carrier would keep flying, but at the moment, that’s not the case.  

If you were scheduled to fly today, you have a 3 options:

  • 1. You can receive a credit for the full amount of your flight (valid for a year) plus a $100 “future flight credit”

2. You can receive a full refund by calling 1-800-772-7117

3. If you made your reservations before May 11 and purchased the airline’s insurance, call Travel Guard at 1-866-877-3191

The above information is on the Spirit Airline website, and it only refers to today’s flights; however, in an interview with the Wall St. Journal today, Spirit CEO Ben Baldanza indicated “his goal is to get the airline flying again as soon as possible, but he said he couldn’t say at this point what will happen.”

Keep checking back with Spirit Airlines.

Six Reasons to Hop on a Plane this Summer

June 10, 2010 | Posted in: Airfare News,Airline News,DOT,Passengers | 0 comments

six reasons plane summer

Attention would-be vacationers: go ahead, find that cheap airfare and get on a plane.

There are good reasons to do so.

I found six, and you may know more; mine include better passenger protections, lower airline fees and occasionally free pizza.

And that reminds me – I’ll save a slice for that alert TSA screener at the Indianapolis airport security line, too.

Passengers May Get Better Compensation for Bumping, Lost Bags

June 2, 2010 | Posted in: Airline News,Ask Rick,DOT | 4 comments

KEY WORDS

The Dept. of Transportation wants to hear from YOU. And I have no doubt, they’ll also be hearing from the airlines (that’ll be the screaming you hear – okay, just kidding – kind of).

Anyway, the DOT has a whole host of newly proposed regulations to “enhance” the airline passenger experience, and they’d like to know how you feel about it. So do I for that matter.

You can see all the details on these proposed airline rules on Dept. of Transportation site, but here are a few of the highlights (I think you’ll like these): 

  • BUMPING COMPENSATION: It could be raised to between $650 and $1,300; or the DOT might just toss out those limits and reimburse fliers between 100% and 200% the cost of their tickets – and bumping compensation could also be provided to frequent fliers using “free” tickets
  • BAG FEES: Passengers might be compensated for bag fees if  they get bumped or flights are canceled
  • LOST BAGS: If bags aren’t delivered to passengers in a timely manner, there could be an additional payout 
  • NO PENALTY TICKET CANCELATIONBS: Make and cancel reservations within 24 hours and maybe get a total refund (some airlines already do this, including Alaska, American, Continental, Delta, United, US Airways, and Virgin America)
  • TRANSPARENCY: The DOT wants the government to show the true price of airline ticket, meaning the base plus those taxes and fees (FareCompare always shows the full price of an airline ticket)
  • PEANUTS: They might, once and for all, ban peanuts on planes

Want to comment on these proposed airline rules? You have 60 days to do so.  You’ll need this docket number – DOT-OST-2010-0140 – then head the this site at http://www.regulations.gov and they’ll tell you what you need to do.

See my longer piece on the proposed airline rules, which includes my take on what is prompting all this.

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