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  • June 19, 2009

    Internet Hoax: Final Moments of Doomed Air France Plane (Fake)

    Filed under: Did You Know, Educate Yourself, Travel Myths — Rick Seaney @ 10:22 am
    Comments (0)

    Amazing the time some people have on their hands - by that I mean, time for posting alleged photographs of terrified Air France passengers in their “final moments”. But don’t be fooled.

    These photos - which are scary as hell - ought to be, since they were the work of well-paid professionals from Hollywood. Look closely, and you’ll recognize scenes from the TV show, “Lost”.

    Why do people do this? Hey, they’ve done it before - remember the famous 9/11 photo of the guy on top of one of the World Trade towers, with the onrushing plane in the background? That was debunked over at Snopes.com - which also debunked this latest Air France hoax.

    Anytime you see anything that looks even the least bit “off” - check with the folks at Snopes: that’s their mission, debunking (or confirming) urban legends - or the latest internet crap.

    May 27, 2009

    ABCNews.com: Are You a Savvy Traveler? Take the Quiz!

    Filed under: ABC News, Favorites, List, Travel Myths, Virgin — Rick Seaney @ 9:33 am
    Comments (0)

    Sure, you’re smart - or you wouldn’t be here!

    But how much do you know, say, about some of the nuttier nuances of air travel? Take my quiz and find out.

    I’ll get you started with the first question, followed by the answer:

    1. Graduation time is here - which university did Virgin Atlantic founder Sir Richard Branson get his degree from?

    A. Oxford

    B. UCLA

    C. He didn’t graduate from college

    D. He didn’t graduate from high school

    ANSWER - D. Richard Branson left school at 16 to start a mail order record business. It eventually grew into Virgin Records and today the Virgin brand is attached to everything from wine, books, mobile phones - and several airlines. The billionaire Brit is dyslexic, but does not believe that has hindered him in the business world.

    Want to keep going, and see how you rank? Just click here to see the entire quiz.

    April 10, 2009

    Friday Folly: Where Does Lost Luggage Go?

    Filed under: American, Bags, Customer Service, Travel Myths — Rick Seaney @ 12:43 pm
    Comments (1)

    An elaborate joke? A bizarre art project? You decide…

    There is a website called, “Is this your luggage?” - featuring photos of various bags and suitcases and the purported contents (everything from parkas to bathing suits to underwear).

    The website author claims these bags are “lost luggage” that airlines could not reunite with owners and eventually auctioned off. The author claims he buys these cases specifically to photograph the contents for his “weird voyeuristic passion.”

    Well - I can’t speak for all carriers, but a very helpful press person over at American Airlines said he’s never heard of any such auctions. He pointed out that the vast majority of bags arrive at their destinations with their owners, but - in those exceedingly rare instances where passengers and bags cannot be reunited, the bags are kept for several months, then sold to a vendor that purchases unclaimed bags in bulk.

    By the way, I was told there are occasions when an airline locates a bag — and the owner more or less says, “Keep it.” The person no longer wants the bag! Go figure.

    So, who are these vendors of lost luggage? The airlines won’t say - but the Unclaimed Baggage Center of Scottsboro, Alabama sells lost luggage and unclaimed cargo - everything from clothing to cameras, electronics, jewelry, designer optical, and, yes, luggage.

    Back to the weird website: the author says he hopes to find the owners of the bags he photographs. Well — if anyone sees a familiar bag -let me know.

    Hat tip to Gadling.

    February 13, 2009

    Fair or Unfair? Private Jets as the “Whipping Boy” of the Poor Economy

    Filed under: Private Jet, Travel Myths — Rick Seaney @ 2:39 pm
    Comments (1)

    A senator from Kansas makes a good point: we seem to have made private jets (and the people who own them and ride in them) a sort of “poster-child” for everything that’s wrong with the economy.

    Remembers those howls of protest when the automakers came to Capitol Hill in “personal aircraft”?

    But, according to Sen. Sam Brownback, the general aviation industry “contributes $150 billion to the U.S economy and employs 1.2 million people” - and, as is happening in many industries, a lot of those people are being laid off. Cessna, for example, is laying off 4,600 employees next month — and Hawker Beechcraft has already chopped 2,300 from its work force.

    This is not a brief for the private jet - no, just a gentle reminder that, the working stiffs most affected by all the flak probably travel just like you and I do — in coach.

    November 3, 2008

    Riddle: When is the TSA’s “3 ounce” Rule NOT a Rule?

    Filed under: Security, Travel Myths, Travel Safety — Rick Seaney @ 6:10 pm
    Comments (0)

    Our friends at the Aviation Biz blog in the Dallas Morning News have a trivia question for you:

    What’s the maximum container size for liquids that you can tote through airport security checkpoints?

    3-ounces?

    WRONG.

    It’s actually 3.4 ounces. Background: it seems the U.S. decided to it wanted the same liquid allowance as the European Union’s, once those folks settled on a size, and - the size they settled on was 100ml. And 100ml = 3.4 ounces. However, by this time, the U.S. had been advertising the “3 ounce” limit all over the place, and it sort of stuck.

    So technically, you can take 3.4 ounces on board, but humor me and don’t. You know there will be TSA types out there who are not into trivia.

    August 8, 2008

    Myth Busting - Airline CEO vs. Airline PhD Economist

    Filed under: Airfares, Airline Fees, Airlines, Fuel Surcharges, Travel Myths — Rick Seaney @ 6:33 pm
    Comments (3)

    Two stories this week set off my native Texan “@#$%^&” alarm.

    First I posted the other day a CNBC interview with the the CEO of US Airways where he states in justification of all the new airline fees (notably $2 for water):

    “Average roundtrip cost of jet fuel (today’s prices) is about $300 per passenger … we would have to charge about $650 - $700 a passenger to break even…” - Doug Parker, CEO US Airways

    Then today the musings of an airline economist on airfare prices:

    “Fares probably need to increase at this point another 15-20 percent before airlines cover their costs” - Darin Lee, Airline Economics Expert

    I was curious as the article mentioned a fuel calculator on the PhD economists website, so I decided to put the airline economists calculator to the test on Mr. Parker’s statement

    (more…)

    July 28, 2008

    Travel Agents: Making a Come-back? For Vacations?

    Filed under: Tips and Tricks, Travel Myths — Rick Seaney @ 10:28 am
    Comments (1)

    Not everyone can be a do-it-yourself travel agent, it seems — at least, not all the time.

    Saw an interesting report in the New York Times over the weekend (by the inestimable Michelle Higgins) which said that 23% of online leisure travelers would use a good travel agent – if they could find one.

    The article goes on to suggest ways to find one that suits your precise needs. Of course, it will cost you — but sometimes, especially with a complicated itinerary that includes a lot of different activities, it can be worth it — very much so.

    But if you want to save as much as you possibly can, online is still the way to go — and FareCompare is soon to unveil even more easy-to-use tools that will make the process so smooth, you’ll think you had a travel agent doing it for you.

    July 15, 2008

    Are Procrastinators More Likely to Score Cheap Airline Tickets?

    Filed under: Airfares, Airlines, Travel Myths — Rick Seaney @ 11:19 am
    Comments (14)

    The other day someone sent me a link to a story on Wired.com (not one of my usual travel haunts) with air travel buying tips that don’t quite “jive” with mine.

    I looked over the tips provided based on the observations from Farecast (now a Microsoft Company — I know them well as I spent many an hour in Seattle teaching them the ins and outs of airfare).

    The main premise of the article is that “Shopping Early” for airline tickets doesn’t yield any results.

    This statement and a few other tidbits in the article — well, I don’t quite agree — so lets break it down …

    (more…)

    February 4, 2008

    The Top 5 “No Fly List” Myths…and, a TIP

    Filed under: Security, Tips and Tricks, Travel Myths — Rick Seaney @ 9:35 am
    Comments (0)

    You’re all set for your trip: everything’s packed properly, there are no bottles bigger than 3-oz on your person, you’ve got your boarding pass and ID out, and…

    “Not so fast, sir!”

    That’s when you learn, you’re on the fabled “No Fly List”.

    Whether you’re on it or not, keep reading; there are surprises ahead.

    (more…)

    February 1, 2008

    I’m Frustrated: “Rule 240″ Myth Still Alive. See My “240-Alternative LIST”

    Filed under: Customer Service, Travel Myths, Weather — Rick Seaney @ 4:57 pm
    Comments (2)

    This is a myth I’ve busted again and again, but it keeps turning up in travel sites that ought to know better.

    The latest reference is from a post explaining how never to get “screwed” (their word) by a cancelled flight again. How? By invoking “Rule 240″ because it means “your airline must book you on another airline’s flight if that is available and will get you to your destination quicker.”

    Sigh. Chances are, it won’t work. Let me repeat: IT WON’T WORK.

    And for a very good reason. Click “more” to find out what it is, and what your REAL rights are (hint: there aren’t many).

    (more…)

    January 30, 2008

    6- Pieces of Air Travel ADVICE to IGNORE

    Filed under: First Class, Passport, Security, Tips and Tricks, Travel Myths — Rick Seaney @ 1:07 pm
    Comments (0)

    I thought I’d turn tables a bit, and instead of presenting you with some good advice, I’d tell you about some of the bad advice I see floating around the internet.

    So, I’ve come up with this: 6-Pieces of Air Travel Advice to Ignore…and what you should pay attention to.

    I talk about cell phones, passports, First Class and plenty of other things.

    Just click “more” for…THE LIST.

    (more…)

    January 24, 2008

    Time for More MYTH-BUSTING! Subject: Best Time to Buy Airfare

    Filed under: Educate Yourself, Geek Data, Tips and Tricks, Travel Myths — Rick Seaney @ 2:36 pm
    Comments (0)

    Let me put on my myth-busting hat: I just saw this AP article in The San Jose Mercury News, called “When is the best time to book airfare?”

    Good question; bad answer. According to the article, late Thursday is the best time to check. WRONG.

    The article goes on to quotea source as saying “Our experience with airlines has shown us that they update available seats around 12 a.m. Eastern time every day.” WRONG AGAIN.

    So when IS the best time to book? Click “more” to find out…

    Liked this? Then check out “How to Buy Intelligently

    (more…)

    January 2, 2008

    The Legend of D.B. Cooper Lives On

    Filed under: Airplanes, News, Travel Myths — Rick Seaney @ 2:12 pm
    Comments (3)

    Back in 1971, airline hijacker D.B. Cooper jumped out of a plane with $200,000 in ransom money, and disappeared into myth.

    Now, the FBI wants our help; they just released new drawings of the mystery man, along with a map of the rugged Washington terrain he parachuted over.

    Most folks (including the FBI) don’t believe he survived the jump, but his body has never been found. Meanwhile, the FBI is asking for the public’s help: maybe one of us “remembers that odd uncle.”

    You might also want to check out this recent New York magazine story on a possible new suspect.

    December 31, 2007

    FareCompare Year-in-Review: Cheap Airfare Sales, Tips, Tricks, Fame & YOU

    Filed under: 20/20, Cheap Airfare Sales, Grumpy Santa, Travel Myths — Rick Seaney @ 12:21 pm
    Comments (0)

    This has been a big year for FareCompare, but we couldn’t have done it without you. You took advantage of our Free Airfare Email Alerts, discovered how good they are, and spread the word.

    And I like to think we helped you in turn, by finding you the best of the cheap airfare sales, day-in and day-out.

    But let me tell you how we’ve grown over the year (and this will include stories about our Top 10 Lists, ABC’s “20/20″ show, some weird myth-busting, and even Playboy).

    (more…)

    December 17, 2007

    Busting a Few Air Travel Myths With 20/20 Last Friday Night

    Filed under: 20/20, First Class, TV News, Travel Myths — Rick Seaney @ 11:30 am
    Comments (0)

    A couple of weeks ago most of the day at Dallas/Ft. Worth Airport with a crew and producer from 20/20 chatting about a variety of travel myths.

    The premise was myths in the form of a true/false quiz (they posted on their site early last week with the answers from the interview now).

    We also posted a page on the site with further explanation on the air travel myths topics.

    The video for the segment is posted (click more to the right) and take a look at our new “First Class Airline Ticket” blog for more details on discounted first class airfare…

    (more…)

    December 11, 2007

    Take the 20/20 Quiz (Based on FareCompare Travel Tips)

    Filed under: News, Travel Myths — Rick Seaney @ 7:22 pm
    Comments (3)

    The folks over at ABC News interviewed me a couple of weeks ago for a “20/20″ segment on travel.

    Their focus is “travel myths” and I gave them a lot of fun (and practical) information about that.In the meantime, they’ve devised a quiz based on our conversation.

    You can try it for yourself by clicking here.

    I expect the “FareCompare faithful” will do very well.

    But if you get stuck for an answer, no problem; just watch this week’s edition of “20/20″ on Friday, Dec. 14, featuring yours truly.

    December 5, 2007

    Myth - Western Airports are Superior to Third World’s (Uh, Not Always)

    Filed under: Airport, Security, Travel Myths — Rick Seaney @ 9:20 am
    Comments (12)

    In a recent Newsweek story on airports around the world, what country’s airports were described this way?

    Citizens queue in interminable lines and suffer humiliating treatment at the hands of surly authorities”

    The answer may surprise you!

    (more…)

    November 14, 2007

    I’m TIRED of Misinformed “Travel Experts”!

    Filed under: Airfares, Airlines, Travel Myths — Rick Seaney @ 2:08 pm
    Comments (8)

    There’s a lot of junk out on the internet. And I’m sick of it.One thing we pride ourselves on at FareCompare is accuracy; our goal, beyond getting you the cheapest airfare possible, is giving you information you can trust.

    So when I saw this recent travel shopping blog post in the Washington Post, a post just riddled with errors, I thought, I can’t let them get away with this. So, here’s the REAL story.

    (more…)

    November 5, 2007

    Top Ten Secrets of Air Travel Insiders

    Filed under: Airfare Sales, Airlines, Airport, Deals, First Class, Travel Myths — Rick Seaney @ 1:49 pm
    Comments (30)
    Ready to be surprised? Read the real insider secrets. These really shouldn’t be secrets because every air travel shopper show know them — I know shopping for airfare can be maddening — I was just back from a travel CEO conference and studies show that “you” the consumer shop 5-6 websites before you buy — let me take some of the mystery out of making the best air travel buying decision

    (more…)

    October 29, 2007

    Travel Myth: Opening a Door in Midflight

    Filed under: Airlines, Airplanes, News, Travel Myths — Rick Seaney @ 12:21 pm
    Comments (0)

    No. You CANNOT open the door of a modern, pressurized commercial airliner in midflight.

    That’s a myth. One less thing for you to worry about, okay?

    Now, do idiots try to open these doors? You bet.

    The latest incident happened aboard an American Airlines flight to Dallas this week; some woman yanked on the handle of an emergency exit door but was restrained by crew members and arrested.

    (more…)

    October 25, 2007

    Travel Myth - Rule 240 Will Save You

    Filed under: Travel Myths — Rick Seaney @ 6:04 pm
    Comments (15)

    This travel myth drives me crazy, because it misinforms travelers about their rights.

    For those of you who haven’t heard the myth, I will let Peter Greenberg put it out there for you. Mr. Greenberg is not the only person perpetuating the Rule 240 travel myth, but since he is the travel editor for The Today Show, a columnist, an author and the “expert” that countless other writers and bloggers turn to for information, I figure he has probably passed the myth on to more people than anybody else:

    (more…)

    October 9, 2007

    Travel Myth - Airplanes Make You Sick!

    Filed under: Travel Myths — Rick Seaney @ 12:56 pm
    Comments (8)

    We’ve all heard it before. Heck, most of us have convinced ourselves that it’s true. Airplane air makes you sick, right? It’s recirculated, it’s “stale,” and there’s that Airborne stuff to specifically protect you from it. It must make you sick. Well, that’s just another travel myth that isn’t quite true…

    (more…)

    October 3, 2007

    Travel Myth - Shop “Very Early” to Get the Best Deal

    Filed under: Geek Data, Travel Myths — Rick Seaney @ 3:15 pm
    Comments (21)

    One of my biggest pet peeves is the notion that shopping “very early” will always get you the best deal. Yes, the early bird does get the worm, but when it comes to air travel the “very early” bird gets punched in the nose.

    It should be noted that this discussion is only related to purchasing domestic U.S. airline tickets (not international).

    First I want to be very clear that procrastination is not — I repeat NOT — a good idea. If you buy an airline ticket inside 14 days before departure, you are going to pay business rates which can be 3-6 times the rate had you purchased outside 14 days before departure.

    So…when to start shopping? Click “more.”

    (more…)

    August 16, 2007

    Travel Myths - Prices Go Up on Weekends

    Filed under: Airfares, Geek Data, Travel Myths — Rick Seaney @ 1:24 pm
    Comments (10)

    geek.jpg

    I ran into this “question of the month” today on Smarter Travel discussing whether airline ticket prices go up when SHOPPING for them on the weekends.

    If you want the standard old lame response from the “experts” at the online travel agencies, don’t read any further just check out the response at the link above (hint: their answer starts with a “May” and ends with a “Be”)…

    If you truly want the inside “geek” scoop read on …

    Short Answer:

    Emphatically No, In Fact a Great Big Nothing Happens Either Up or Down on the Weekends

    Longer Answer:

    (BTW I am known as a bit of a windbag, so don’t shoot the messenger, i just have a passion for helping people make the best air travel buying decisions …)

    1. The bulk of all airfares flow through a clearinghouse in Washington DC, called ATPCO (Airline Tariff Publishing Company). At one time it was a government agency and became private after airline deregulation in the late 70’s. It is now owned by 20+ airlines. Airfares from over 400+ airlines flow through ATPCO (sort of like an airfare stock market if you will)
    2. Only a handful of companies subscribe to the raw airfare feeds that are transmitted 8 times on weekdays (3 times a day for Domestic U.S./Canada and 5 for International) and once on the weekends. The airlines file new airfares prices all day long — at 10:00am, 12:30pm, 8:00pm Eastern these new U.S./Canada airfares are transmitted to subscribers, including FareCompare.com (all airfare subscribers get them at the same time including the airlines themselves). On weekends airfares are only transmitted ONCE at 5:00pm.
    3. Guess What? The airline’s “fares & pricing” group actually goes home on Fridays and usually comes back on Monday morning. It seems (contrary to popular belief) they have homes, children and go to baseball games (go figure)… I have been looking at the raw airfare data feeds for almost 4 years (luckily only one feed a day on weekends) and I can count on one hand the number of times anything of major consequence has happened on the weekend. When it comes to weekends at the “fares & pricing” department, as we say in Texas, Them Thar chickens have flown the coop … translation: Nothing happens on the weekend except minor things they queued up on Friday.
    4. This particular myth probably stems from the fact that the busiest airline ticket shopping days are Monday and Tuesday — yes mostly at work and on the bosses time and fast internet connection :) — so those must be the cheapest days … — the slowest shopping days are on the weekend, so they must be more expensive.

    A couple of interesting notes:

    1. System Wide Airfare Increases almost always occur on Thursday night (8pm), giving the other airlines time to match over the weekend. If the other airlines don’t cooperate by matching the initiating airline has to roll back prices to compete
    2. System Wide Airfare Sales only happen a few times a year and also occur at 8pm, and normally occur early in the week — when most people are travel shopping. When an airline starts a sale at 8pm (the fares are loaded after midnight) they have a 12 hour window where they are the lowest in the comparison grids for the millions of travel shopping quotes before other airlines can respond with matching (competing airlines get 2 shots to match at 10am and 12:30pm) otherwise they have higher comparison prices until after midnight the next day.
    3. Regional Airfare Sales and Competitive Price Drops happen all day long, day in and day out and for the most part there is never any rhyme or reason other than competition. These “sales” are rarely publicized and most people stumble into them by shear luck. They win the lottery by accidentally shopping when the airlines get the itchin’ to cut prices.

    If you have read this far, you truly are interested in the geeky long winded ramblings of an airfare insider … I hope you can impress your friends with this new found knowledge — mine are tired of hearing about it :)

    P.S. Photo is of our Chief Technology Officer …